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Recognizing the Different Types of Nursing Documentation in Personal Injury and Medical Malpractice Cases
Understanding the different types of nursing documentation and how to identify them is essential when reviewing medical records for a case. The Joint Commission will accept any form of compliance regarding the type of documentation (2021). For this reason, there are many options available for use and it is imperative that those working with and are in review of medical records understand each type of documentation method.
In all documentation by a Registered Nurse, or licensed practical nurse the Nursing Process must be adhered to although not all documentation methods are the same. You may see or hear terms or acronyms such as DAR, APIE, ADPIE, SOAP, or SOAPIE for example. All forms require demonstration of Assessment, Diagnosis (nursing not medical), Planning, Intervention, and Evaluation.
Here’s a breakdown of the common types of nursing documentation, what they include, how to recognize them, and key tips for attorneys who work with medically related cases.
1. Narrative Nursing Notes
Overview:
Narrative notes provide a chronological, free-form account of a patient’s care and interactions with healthcare providers. They include detailed descriptions of the nurse’s observations, patient responses, and any actions taken. They include details about the plan of care, provider orders, and more.
How to Recognize narrative notes:
Written in paragraph form
Provides a running log of events, timestamped and dated
Look for phrases about patient condition or treatments (e.g., “Patient reported pain in lower abdomen,” “Administered 5 mg morphine at 11:30 am”)
Key Tip for Attorneys:
· Narrative notes can be a goldmine for tracking the timeline of care and uncovering discrepancies
· Look for repetition, out of order entries, or duplication
· Check for any vague language or gaps in time between entries
· Look for crossed out or scribbled out entries
2. Flow Sheets
Overview:
Flow sheets are structured, grid-like forms used to record routine assessments and observations, such as vital signs, pain levels, neuro assessments, fall risk evaluations, safety interventions, and intake/output of fluids.
How to Recognize:
Highly organized, tabular format
Focus on specific areas of patient care (e.g., a vital signs flow sheet will list temperature, pulse, and blood pressure over time, skin assessment will list out color, temperature, breakdown)
May include standardized checkboxes or dropdown selections
May include a space for a brief narrative comment
In electronic format will refer to another section of the record for narrative entries to explain in more detail
Key Tip for Attorneys:
· Provide objective data on patient status over time
· Look for patterns that indicate deterioration or inconsistencies between vital signs and the narrative documentation
· Look for gaps in documentation, late entries
· Look for consistency with provider orders
3. Electronic Health Record (EHR) Audit Trails
Overview:
Audit trails track all electronic interactions with a patient’s medical record, including who accessed it, what changes were made, and when. They serve as an invaluable resource for tracking modifications or omissions in the record
How to Recognize:
Only available in digital format (never a pdf)
All health care organizations are required to produce easily
Logs actions such as document creation, editing, or deletion
Timestamped and associated with the name or ID of the staff member who made the changes
Key Tip for Attorneys:
· Always request audit trails in electronic excel format
· Request audit trails for cases where the accuracy of documentation is in question.
· Look for late entries or backdated documentation
4. SOAP or SOAPIER Notes
Overview:
SOAP (Subjective, Objective, Assessment, and Plan) notes are structured around four key elements, offering a focused, concise way of recording patient care.
Subjective: What the patient reports (e.g., pain levels, symptoms)
Objective: Observable data (e.g., physical exam findings, vital signs)
Assessment: The nurse's clinical judgment or diagnosis based on the subjective and objective data
Plan: The plan for care, including treatments or follow-up actions
Intervention: Application of the plan of care, treatments, or follow-up actions
Evaluation: Assessment or reassessment of the intervention
Response: How the patient responded and recommendations for ongoing care
How to Recognize:
Clearly labeled sections for Subjective, Objective, Assessment, Plan, Intervention, Evaluation, and Response.
Often used in problem-oriented medical records (POMR).
May be handwritten
Key Tip for Attorneys:
· Provide clarity about the nurse’s thought process and clinical reasoning
· Look for inconsistencies between the assessment and the plan
· Look for a failure to close the loop between evaluation, response and assessment
5. Charting by Exception (CBE)
Overview:
In Charting by Exception, nurses only document findings that deviate from the norm, if all unstated aspects of care meet the facility's standards.
How to Recognize:
Minimal documentation for routine care
Focuses solely on abnormalities or changes in the patient's condition
Often combined with flow sheets or checklists for normal findings
Key Tip for Attorneys:
· Saves time for nurses
· Includes potential omissions
· Need to cross check other entries during critical periods for key details
· Look for agency policy that communicates unstated “normal” conditions not required in documentation
6. Medication Administration Records (MAR)
Overview:
Medication Administration Records track the administration of drugs to the patient, including doses, times, and routes of administration.
How to Recognize:
Typically found in a tabular or structured format
Lists all prescribed medications, dosages, times, and methods of delivery (oral, intravenous, etc.)
Includes areas for documentation of patient response to the medication
Key Tip for Attorneys:
· MARs are crucial when dealing with medication errors or adverse reactions
· Cross-reference the timing of medication administration with other nursing notes and flow sheets
· Cross-reference the medication order with the medication administration
· Look for proof of completion of the 5 rights and 3 checks (bar code scanning)
7. Incident Reports
Overview:
Incident reports are internal documents completed after an unexpected event, such as a patient fall, medication error, or equipment failure. While they are not part of the patient’s medical record. Incident reports are a safety tool not meant to end up in court. But sometimes they do.
How to Recognize:
Not always found in standard medical records
May need to be specifically requested during discovery
Documents the facts surrounding an adverse event
Key Tip for Attorneys:
· They may be discoverable in certain cases
· These reports can reveal early acknowledgment of an error or negligence
· Should not contain opinion only objective facts
· Should not be identified in the patient care record as existing
8. Discharge Summaries
Overview:
Discharge summaries detail the patient’s condition at the time of discharge, including any instructions for home care, medications, follow-up appointments, and the patient’s final status.
How to Recognize:
Written at the end of the patient’s hospital stay or care episode
Includes key information about the patient's diagnosis, treatment, and follow-up care instructions
Key Tip for Attorneys:
· Discharge summaries can indicate whether appropriate instructions were provided
· Can help determine if the patient was discharged prematurely
· Review for any signs of hasty discharge or failure to ensure continuity of care
· These are not the complete medical record
Conclusion
Understanding the different types of nursing documentation is crucial for personal injury and medical malpractice attorneys. Whether you're investigating deviations in care or defending against claims, knowing how to identify and interpret these records will provide you with invaluable insights.
By being diligent in your review of nursing documentation, you can uncover critical details that either strengthen your case or support your defense.
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References:
C. R. Taylor, P. B. Lynn, & J. L. Bartlett (2023). Fundamentals: The Art and Science of Person Centered Care. Wolters Kluwer. Mexico. ISBN: 1975168151
https://www.jointcommission.org/standards/standard-faqs/home-care/leadership-ld/000001198/
Murphy EK. Incident reports may or may not be privileged information. AORN J. 1990 Mar;51(3):851-2, 854. doi: 10.1016/s0001-2092(07)66632-0. PMID: 2317035.
https://www.nso.com/Learning/Artifacts/Articles/Incident-reports-A-safety-tool
https://pressbooks.library.torontomu.ca/documentation/chapter/methods-of-documentation/